WELLWAY

For brands, retailers and hospitality buyers

Houseware sourcing FAQ

WELLWAY combines manufacturing capabilities with an experienced international sales team based in Jiangmen, China. Use this guide to prepare your enquiry and confirm the details that matter for your market.

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Do you support OEM, ODM and private-label enquiries?

Yes. We support enquiries for product development, branding, finishes and packaging. Send your drawings, reference models, logo artwork and target quantities so our team can review feasibility for the selected product. Available options and any development or tooling requirements are confirmed for each project.

What information should I include when requesting a quotation?

Include the product link or model number, quantity, target market, required sizes or capacities, preferred material and finish, and packaging requirements. Tell us about any testing or inspection requirements and your intended delivery schedule. If you are comparing several models, add them to your enquiry list before contacting us.

How can I request samples?

Send the product links or model numbers and the specifications you want to evaluate. Our team will confirm sample availability, any customization needed, sample charges, shipping arrangements and the expected preparation time before you proceed. Sample availability and timing depend on the selected models.

What are your minimum order quantities?

Minimum order quantities are confirmed for each model and project. They depend on factors such as the product, material, finish, branding and packaging requirements. Please send your proposed quantities so our team can confirm the applicable minimums and quotation; there is no single minimum that applies to every product in the catalogue.

How are production and delivery times confirmed?

Lead times depend on the product, order quantity, customization, sample approval and production schedule. Share your intended delivery date when making an enquiry. Our team will confirm a project-specific schedule, including any sample or development steps; production time and transport time should be considered separately.

Can I specify materials, finishes and packaging?

Yes. Tell us the required material grade, dimensions, finish, logo application and retail or bulk packaging. Options must be reviewed against the chosen model and order. Product images are a starting point for selection, not a substitute for agreeing the final written specifications and sample.

How do I confirm quality and compliance documentation?

Identify your destination market and the standards or documents your project requires. Ask our team for current documents and confirm the applicable manufacturing entity, scope and product coverage. Factory certification and social-compliance audits are different from product-specific testing; material and food-contact requirements should be checked for the actual product and finish.

What should I confirm for export delivery and payment?

Provide your destination, shipping preferences and required packaging or labels. Confirm the delivery terms, transport arrangements, required documents and payment terms with our team as part of the quotation and sales agreement. Do not assume that freight, duties or other destination costs are included unless they are expressly agreed.

Where is your office, and how can I arrange a visit?

Our office is at Room 603–604, 6th Floor, Building 4, No. 50 Qichao Road, Xinhui District, Jiangmen City, Guangdong Province, China. Contact us in advance to arrange an office visit or discuss a factory visit. The office address should not be treated as the factory address.

Ready to discuss your requirements?

Send product links, quantities and your target market to info@wellwayltd.com, or use our enquiry form. Prices, specifications and order terms are confirmed for your project.